Helping you stay connected
At Gorge Networks, we realize our role in keeping businesses and residents connected. We take serious the need now more than ever to allow kids to connect to school work, support customers who can work from home, maintain access to medical information, and keep families connected through difficult times. We are committed to making sure we do everything possible to both connect new customers and fix issues as they arise – while protecting our staff from the virus by observing the recommended precautions issued by the CDC.
Given the coronavirus pandemic and its impact on American society, Gorge Networks pledges to open its Wi-Fi hotspots to any American who needs them. As we address the needs of our customers including those impacted by the COVID-19 situation, return calls may take longer than usual.
We are committed to helping our staff, customers, and communities in any way we can and remain fully committed to pursuing the completion our work in a reasonable manner under the current circumstances. We must recognize, however, there is a strong likelihood that we will encounter certain delays as a result of this pandemic. We anticipate our work may be delayed due to labor or material shortages. Your cooperation in minimizing these impacts are appreciated as we work our way through this unprecedented event.
At this time, our technicians are not allowed to enter any residence. Drilling holes for jumpers will be done either from the outside or by the customer, or we will run temporary jumpers through doors or windows. If we are not able to do an install without entering the house then we will reschedule for a later date or when it is safe to do so.
For businesses, follow CDC guidelines regarding social distancing by staying 6 feet away from the technician. Please let the scheduler know prior to technician arrival, if any one on the premises has been diagnosed with COVID-19 in the last 14 days, or has been exposed to someone diagnosed with COVID-19 within the last 14 days.