We’re here to help

Our Hood River office is closed to the public. We have a customer pick up and drop off system outside our monitored office doors. In person visits are available by appointment by calling our main line at (541) 386-8300.

Main Office
Phone: (541) 386-8300
Fax: (541) 386-9223 Monday-Friday 8am to 5pm.

Physical Address
616 Industrial Street, Suite 401 Hood River OR 97031

Mailing Address
PO Box 1107 Hood River, OR 97031

Residential Support
Phone: (541) 386-8300 ext. 300

24/7 technical support available by phone.

Residential Sales
Phone: (541) 436-0223

Business Sales
Phone: (541) 436-0246

Business Support
Phone: (541) 386-8300 ext. 306

Outage Information

Update 1:40PM this has been completely restored. If you are still having an issue please unplug and replug your equipment. If that does not refresh your connection, give us a call at 541-386-8300 ext 300

UPDATE: 1:10 PM  transport provider notified us they have reverted the work back to the same state before things went down around 12:20. They are still working on the instability issues.UPDATE 1:01 PM our upstream commercial transport provider had a maintenance that went sideways which is affecting GorgeNet services.The provider is still working on it. We will continue to update as more info becomes available.11.3.2022 12:30PMWe are experiencing a large scale outage affecting multiple services in multiple regions and affecting ability for customers to call us. Our team is looking into this and working as quickly as possibly to find the cause and resolve.

If you are experiencing a service issue or trouble, please contact Technical Support  541.386.8300 Extension 300 or email us at

This section is manually updated during business hours only and may not reflect current status in real time.

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