Contact Support

We’re here to help

Our office is open Monday thru Friday 8am to 5pm.  We are located in Hood River, OR on Industrial Ave near the Full Sail and Tofurky warehouses, on the North side of the street. The contact form below will be answered promptly within 24 hours, but if you need faster assistance please don’t hesitate to call.

Main Office
Phone: (541) 386-8300
Fax: (541) 386-9223

Physical Address
616 Industrial Street, Suite 401 Hood River OR 97031

Mailing Address
PO Box 1107 Hood River, OR 97031

Residential Support
Phone: (541) 386-8300 ext. 300

Residential Sales
Phone: (541) 436-0223

Business Sales
Phone: (541) 436-0246

Main Office Hours:
Monday-Friday 8am to 5pm.

Support Hours

Monday-Friday 8am to 7pm

Saturday/ Sunday 9am to 6pm

Business Support
Phone: (541) 386-8300 ext. 306

Send a message to Technical Support:

Please use physical service address, not mailing address.
If you do not have your account number or Circuit ID please make sure the name and address you entered above, matches the name and service address on file with your GorgeNet account.
Our equipment requires a power source in order to provide internet and WiFi services. If you are expereincing a power outage, please contact your electricity provider.
Many problems are solved by rebooting your system. To reboot your system: Turn OFF your computer, router and Modem. Turn ON only your modem. Wait until the modem is completely restarted before the next step. This may take up to two minutes. Turn on your router. Wait until router completely restarts. This also can take up to two minutes. Turn on your comput

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